Cannot pull money from my vault


That is what pops up after I try to pull money out of my vault

Hi Keala,

Apologies, we are aware of this issue, and should have a fix put in in a day or two.

Thank you for your patience.

Kind regards,

Eleanor

1 Like

Hey Eleanor I’m having trouble with card it’s not working for some reason I can still login to my account and everything I contacted support and I’m waiting to Monday to hear back please help if you can thank you a lot

ENVEL WHY ISNT NO ONE CONTACTING ME UNLOCK MY CARD IVE SENT YOU ALL PROOF YOU NEEDED U GUYS WILL NOT UNLOCK MY CARD I HAVE 1500 OF FUNDS I TRANSFERRED FROM MG JELLI BANK I SHOWED YOU GUYS THE TRANSFER OF ENVEL PULLING OUT OF MY ACCOUNT NOW I CAN’T PAY MY RENT BECAUSE OF YOU GUYS HOLDING MY MONEY HOSTAGE AT THIS POINT I WANT MY ACCOUNT CLOSED AN NOTHING TO DO WITH ENVEL OF NBKC
YALL CAN’T JUST KEEP MY MONEY IVE CONTACT THE BBB SINCE NOON CAN REPLY.

I need help with my envel no one is responding to me I put a BBB in

Hello envel why haven’t you guys responded back with anything about my funds