I have been checking the Envel app all day, at least once or twice an hour from 9am - 5pm PT (the reported hours), and every since time the bot stated that there is no one online to take my question. I hope you guys beef up your support staff
We are aiming to hire a Customer Support Manager this week!
I apologize for missing this yesterday. If you message me the name and email you submitted the ticket under, I can look it up for you!