Goal Funded A Month Early

Curious why a Goal would fund 31 days early. I have it due by 8/31/21 and it is now ready. Looks like its been ready since the 25th. A notification of readiness would also be good.

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and i just noticed i have a Goal that needs to be met by 7.31.21. So it should have been done first.

Thank you! I know some fixes were recently implemented with goals, but I will log this as well. It sounds like the AI just confused your 2 goals!

My 7/31 goal didn’t complete. There’s enough money in vault to cover it. Manually moving .

I submitted a bug report for this within the app since now there are two that didn’t complete.

Thank you! I apologize sincerely for any trouble this has caused, and our technical team is in the process of investigating this and several related Goals issues users have reported!

Best,
Jacqui

Actually my goals have been funding way too much, as well. I’ve got 3 months until a goal is due, and its been taking out so much that it will be ready in a month. And I’ve repeatedly tried adjusting the date by a cpl of days, but it doesn’t decrease the daily amount.

Hey Heather,

Thank you for the heads up! Have you withdrawn funds from this goal at any point? This can sometimes mess with the algorithm. Also, so that our team can investigate, do you mind sharing the name of the goal?

Best,
Jacqui

No, I’ve never taken any out. Its my Escrow goal.

Thanks Heather! Our technical team is currently investigating this issue.

Best,
Jacqui

Hey Heather! I can’t find the post, but I wanted to follow up with you about the invalid PIN problem you were experiencing. Our dev team has manually fixed this issue, and we just wanted to check in to see if everything looked good on your end!

Cheers,
Jacqui

I’ll try to check it in the next day or 2 and let you know.

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Sounds good, thank you so much!

I have more goals not completing. I submitted bug report. It’s a pain since I have to break into the vault which transfers to cash , then I have to transfer to the goal . Please fix.

Hey there,

I’m so sorry about that! Mine aren’t funding either. Logging this as a top priority!

Best,
Jacqui

Was there any update with this? I have goals that are funding way too early as well. Which means it’s dumping more money everyday than it needs to. The calculations of amount per day are clearly off. I’ve had to update some to fund on time and instead of calculating the right amount per day in the time left it calculates way too much. This is really tough because that could be spending money or used to fund other bills or goals.

Hey Katie,

I’m so sorry to hear that you are still having issues! We have implemented several fixes for Goals recently. You have the latest app version, correct?

If so, would you mind try to delete and recreate the Goal, and see if this is still happening? As I mentioned these issues should have been resolved in recent updates, but its possible that they only work for new Goals. I apologize sincerely for the inconvenience!

Best,
Jacqui

Hi Jacqui,

Most of my goals are pretty new. I could try deleting them and recreating them but the other thing I noticed is if I dump the money back in that’s already been saved up and then refresh the goal it calculates the daily amount wrong anyway.

Katie

Hey Katie,

Thank you for the update, and I’m so sorry this feature isn’t working correctly. However, our technical team is aware of this issue with Goals and is working to resolve this ASAP! Its one of our top priorities this week.

Best,
Jacqui