“Please resubmit image” is the error message I received. I have tried at least a dozen times a dozen different ways. I’ve tried both my drivers license & passport. Glasses on/glasses off. Different backgrounds to reduce glare or other lighting issues. Even deleted and redownloaded the app. I’ve also sent multiple requests for chat support and was told I would get an email within a day and after 2/3 days, I haven’t received one email from envel.
I would like to create an account and if I could just get in contact with a human I’m sure we could sort this out.
Thank you in advance and look forward to joining.