Envel Community

Locked out of account no response from support

I’ve been locked out of my account for over a week after traveling internationally. Support hasn’t answered a single inquiry, any one have ideas on how to get an answer?

Hi Nick,

Apologies for the delay in communication.

You should be able to access your account now.

Kind regards,

Eleanor

I need help. My account has been locked for a week and now all of my bills are past due and I’m going to lose my job because i cant afford to get to work. I cant even afford to feed myself, my family or my innocent pets. I cant believe this. No one will help me and ive been begging them. Please