Repetitive app update message

Every time I open the app I’m told I need to update. I click the link and it takes me to the App Store where it says I already have the latest version.

Hey there,

Sorry about that: what other options does this notification give you? Does it give you the option to disable future notifications by any chance?

Best,
Jacqui

Thankfully the prompts went away after I opened the app a couple hours later.

The prompts are back now. There’s no way to make them stop.

Hey there,

What happens if you delete and redownload the app? We haven’t seen this issue before.

Best,
Jacqui

Hey I been trying get my account unlocked for almost a day can u please help I message support I’m still waiting for their response but it’s taking longer than I thought

Can you please help me with message above I sent

Hey Faisal,

I am following up with the support team now! You should hear from them soon.

Best,
Jacqui