Zelle Plans

Are you planning to have Zelle compatibility with your product offering?

I tried to use the Zelle app, but the app requires so much information to be perfectly in line with your circumstances in life that even something SLIGHTLY off will requrie you to clear it up with them. And while I do not like Zelle, people seem to want to use that vs. other P2P offerings.

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I haven’t started Zelle yet with my Envel account since my first payment coming up on the 26th so far I added my card an the rest goes from there

Hey there,

We don’t have any plans currently in place because we use Plaid, and are looking to expand our Plaid functionalities (i.e. be searchable in all external apps that use Plaid). Are there any Zelle functionalities that you know of that Plaid doesn’t cover?

Best,
Jacqui

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Zelle is just a P2P similar to Cash App and PayPal, but it’s bank-to-bank really, not from one app to another. Therefore, no fees are associated with the transactions. Some transfers are instantous.

Using the Zelle app, they instead charge the debit card.

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Hey there,

Thank you for the additional info! I’ve noticed that more and more apps are charging for debit card purchases, which I find super annoying! For now we are going to stick with Plaid, but our users have definitely been able to link to both Cash App and Paypal as a way to transfer funds between accounts. Let me know if you need help setting these up!

Best,
Jacqui

One thing for me about Zelle is my employer has it as an option to get paid instead of paper checks. Direct deposit is not an option.

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Thanks! For now we are sticking with Plaid.

Best,
Jacqui

But why can’t we find envel in plaid to link our accounts? Will this be addressed in the future or have ability to aleast login to NBKC’s website to link or have access to accounts?

Hey Amanda,

Absolutely! Plaid integration is a priority for Q4.

For now, we recommend linking your external accounts to a third party app like Venmo, Paypal, or Cash app, and then linking to Envel (these are all relatively quick as our users have said!). You can also link to your external account through the Plaid interface in the Envel app (‘Add External Account’); however, this is slower, so I recommend the first method!

We sincerely appreciate your patience as we continue to work on Plaid integration.

Best,
Jacqui